Privacy Policy

1. Introduction
Hallam Hi-Tech Automotive (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.hallamhitech.com.au or use our services. By using our website or services, you agree to the terms outlined in this policy.

2. Information We Collect
We collect personal information to provide you with the best possible service. This may include, but is not limited to:

  • Contact Information: Name, email address, phone number.
  • Vehicle Information: Make, model, year, and registration details.
    Payment Information:Credit card details, billing address.
  • Usage Data: Information on how you interact with our website, including IP address, browser type, and pages visited.
  • Cookies and Tracking Technologies: We may use cookies to enhance your browsing experience and analyze site traffic.

 

3. How We Use Your Information
The personal information we collect is used for the following purposes:

  • Service Delivery: To process your requests, schedule appointments, and provide automotive services.
  • Communication: To contact you regarding your service appointments, provide updates, and send promotional offers (with your consent).
  • Payment Processing: To securely process transactions related to our services.
  • Website Optimization: To improve our website’s functionality and user experience.
  • Legal Compliance: To comply with legal obligations and protect our rights, as well as prevent fraud or other unauthorized activities.

 

4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist in our operations, such as payment processors, IT service providers, and marketing agencies. These parties are contractually obligated to protect your information.
  • Legal Obligations: If required by law, regulation, or legal process, we may disclose your information to relevant authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

 

5. Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. This includes secure servers, encryption technologies, and restricted access to your data. While we strive to protect your information, we cannot guarantee its absolute security due to the inherent risks associated with online data transmission.

6. Your Rights
You have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request that we correct any inaccuracies in your information.
  • Deletion: Request the deletion of your personal data, subject to certain exceptions.
  • Objection and Restriction: Object to or request the restriction of processing your data in certain circumstances.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.

7. Cookies and Tracking Technologies
We use cookies and similar technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Hallam Hi-Tech Automotive
1/50 Star Cres, Hallam VIC 3803
Phone: 03 9708 6583
Email: fix@hallamhitech.com.au