At Hallam Hi-Tech we want to make servicing as simple, and hassle free as possible. Below are some frequently asked questions. If your question isn’t listed below, please do not hesitate to contact our friendly team on 03 9708 6583.
No! As long as you follow the specifications given by the manufacturer (which can be found in your handy owner’s manual), your warranty is valid. At Hallam Hi-Tech, we always follow the manufacturer’s maintenance schedule. We’ll make sure your warranty remains valid and your car remains happy - for many miles to come! Please check the contract of sale upon purchase for terms and conditions.
Make sure your vehicle is serviced at the intervals specified in your owner’s manual or warranty booklet and keep clear records of your vehicle’s maintenance. Be sure to include the date, parts installed, vehicle identification number, and mileage recorded on the invoice. Keep your receipts in a safe place. If you have a service log in your owner’s manual or warranty booklet, we highly recommend that you use it.
Even if you lease a vehicle, you are responsible for all maintenance and repairs required to keep the vehicle in good working order as outlined in the owner’s manual.
Check your owner’s manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service conditions. Warranties are there to protect the consumer, but you must follow the requirements.
The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under the warranty. Thoroughly check your warranty to be certain which repairs are covered.
Some are manufactured by the same supplier and may even be warrantied longer than original equipment parts. Aftermarket parts supplied by our suppliers meet or exceed manufacturers’ specifications.
A timing belt, is a part of an internal combustion engine that controls the timing of the engine’s valves. Your timing belt should be changed every 100,000 KMs on mostly common models, however every manufacturer is different. You should consult your owner’s manual or Hallam Hi-Tech to determine the correct replacement interval.
The average driver uses their brakes 75,000 times per year and takes for granted that they’ll work every time. Today’s brake systems are a combination of hydraulic and electronic and use brake fluid which is hydrophilic, meaning it can absorb moisture from the air. Once the hydraulic system has moisture in it, corrosion takes place and brake components fail. Brake fluid should be flushed periodically to keep corrosion under control. This procedure is not expensive and is included in many preventative maintenance schedules. Brake fluid should be handled with care. It can melt plastics and remove paint.
Antifreeze should be replaced every two years due to Chemical breakdowns of important additives. These additives alters the freezing and boiling points, lubricate the water pump and protect metal parts from rust and oxidation. They also help keep coolant hoses soft and flexible. Today we can recycle and clean old antifreeze, replacing the additives. The engine’s thermostat and radiatore pressure cap should also be checked for correct operation duirng cooling system reapair and maintenance.